Shipping and pickup

You will receive a confirmation by email shortly after placing your order. Please re-check your shipping address for mistakes. Extra shipping cost as a result of a wrong address will be for the client's costs.

Your order will be dispatched within 1-2 business days from the time it is placed. As soon as your order is dispatched, you will receive a shipping confirmation by e-mail. This email will include carrier and tracking info for your parcel.

If you live within a range of 5 kilometers of our pick-up point in Utrecht, you can choose for the local delivery option. For sustainable reasons we will bring you the piece(s) by bike. 

The Netherlands 1 working day
Shipping costs €3,95
Orders less than €75,- 
The Netherlands
1 working day
Shipping costs €0,- Orders over €75,-
Europe
2 - 5 working days Shipping costs €9,95 All orders
Rest of the World 2 - 7 working days Shipping costs €17,95 All orders

 

Europe
Countries include; Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, 
Luxembourg, Republic Of Macedonia, Malta, Monaco, Norway, Poland, Portugal, Romania, Russia, United Kingdom, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and Ukraine.


Shipping Methods
Packages will be shipped using standard shipping services, which is PostNL.

Customs
Customs, taxes, duties, and collection fees may still apply. All duties and/or taxes are the responsibility of the customer and are not collected by Pinkorangeclub, nor are they included in the order total. Any applicable fees will be due upon delivery. If so, the shipping company may contact you once your Items are in customs to let you know the cost. Be aware that this may delay your delivery time as goods held at customs will be your responsibility to pay the necessary charges for local authorities to release the goods. Delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorization and/or stock availability. In the event that your order does not arrive within the approximate delivery period stated, we will do our best to assist in tracking your order. In the event of non-delivery of your order, we are unable to process a replacement order until 21 business days following the original shipment date.

Uncollected Packages
Shipping costs for uncollected packages will not be paid by Pinkorangeclub.